Please note: During Black Friday Weekend (28/11 – 01/12) we do not offer free shipping due to the high discounts.
OnTheBlock is located in Amsterdam, The Netherlands, but offers worldwide shipping. Also we give you the guarantee your order will be processed and shipped within 12-24 hours after your order is placed. If your order needs verification of payment (for example if you choose to pay by direct bank transfer), it can delay the processing of your order.
|Area||Shipping costs||Free shipping *||Estimated delivery time|
|The Netherlands||€3.95/€6.95||Over €75||1-2 business days|
|Europe area 1||€12/€12.50||Over €200||2-5 business days|
|Europe area 2||€14/€17.50||Over €250||2-5 business days|
|Europe area 3||€14/€20||Over €250||2-7 business days|
|Europe area 4||€14/€25||Over €250||2-7 business days|
|Rest of the world||€17/€30||Over €250||3-10 business days|
The first amount shown is for mailbox packages (smaller items, such a single t-shirts, small tops or accessories). The second price is for boxed mail (such as sweaters, jackets, etc.).
* Free shipping is an extra service we offer and not standard. It is the customer’s responsibility to select the “Free shipping” option. Whatever shipping option you choose, it can not be undone.
Europe area 1: Belgium, Germany, United Kingdom
Europe area 2: Austria, Denmark, France, Luxembourg, Italy
Europe area 3: Finland, Norway, Portugal, Republic of Ireland, Spain, Sweden, Switzerland
Europe area 4: Albania, Andorra, Belarus, Bulgaria, Bosnia and Herzegovina, Cyprus, Estonia, Faroe Islands, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Jersey, Croatia, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Poland, Romania, Ukraine, San Marino, Serbia, Slovenia, Turkey, Vatican
If your country isn’t mentioned above, or you have questions about shipping, please contact us. We’ll be happy to provide you with more information about shipping.
– We are not responsible for lost or stolen packages after delivery or packages delayed by the carrier.
– If you haven’t received your package within the estimated days of delivery, please contact us. A case on a missing package can only be opened by PostNL within 60 days after shipping.
– All custom duties or taxes are the responsibility of the customer, they are not included in the order total.
– All international shipments are shipped insured. Mailbox mail up to €50, packages up to €500. In the rare event your package has been lost or stolen, please contact us and we will contact the carrier right away.
Pick up at the store
Of course it’s also possible to pick up your order at the store. As soon as your order is ready for pick up, you will receive an e-mail.
Our store is located at the centre of Amsterdam:
Prins Hendrikkade 8B
We accept the following payment methods: iDeal, PayPal, credit card, SOFORT Banking and Bancontact/Mister Cash.